Westchester’s Medical Home for People with Intellectual and Developmental Disabilities
MEDICAL HOME RESPONSIBILITIES
The Medical Home coordinates patient services across the healthcare spectrum. We coordinate care among our providers at WIHD and with community-based specialists, behavioral health resources, rehabilitation facilities, hospitals, and emergency rooms.
The Medical Home assists with collection of personal health records from previous and current medical providers for both adult and pediatric transitions. Patients and providers can contact our office at 914-493-8148 to transfer existing records to our practice. We also provide education and assistance to individuals regarding access to health insurance coverage.
At your visits, we take your personal preferences and health goals seriously. We use evidence based practices in providing acute, chronic, and preventative services. We aim to have our patient’s current on all applicable health screening services.
It is our goal to communicate with patients clearly and comprehensively in their language of choice so they understand their medical conditions. We make sure to include patient, family, and caregiver education for self-management support to promote active participation in the patient’s care.
We make every effort to schedule our primary care patients with their own personal provider. If this is your first time coming to our Medical Home for primary care, please review our provider descriptions below to choose the staff member that you feel will best fit your personal needs.
PATIENT AND CAREGIVER RESPONSIBILITIES
We ask that patients remain active participants in their health by giving our Medical Home current information including:
- List of all prescription and over the counter medications
- Medical Records from all medical encounters including office visits, diagnostic tests, ER visits, hospitalizations and out-patient treatments
- The best form of communication to contact the patient and caregiver
- Up to date insurance information
- Scheduling and maintaining appointments as requested by the PCP
- Changes in health status
PRIMARY CARE PROVIDERS
Dr. Serena Ferguson is a Family Medicine physician. She is a proud graduate of Case Western University School of Medicine. Dr. Ferguson was expertly trained in family medicine at Montefiore Medical Center and the University Hospital of Cleveland. She feels privileged to have spent over a decade working in urban community medicine and with the Office of People with Developmental Disabilities. Over the last 30+ years in practice, Dr. Ferguson has been guided by her belief that every person has a right to equitable, accessible healthcare.
Dr. Stephanie Goodman is a board certified internist who completed her fellowship in geriatric medicine. She has been in practice for eight years. Dr. Goodman has worked in both inpatient and outpatient clinical settings. She received her medical degree at Nova Southeastern University. Following medical school, Dr. Goodman completed her residency at Saint Vincent’s Catholic Medical Center in New York City. Dr. Goodman provides quality care by treating every patient as if they were a family member. Outside of work, Dr. Goodman is busy running around with her husband and three children.
Lori Lear, FNP is a Family Nurse Practitioner. She holds a Bachelor’s Degree in Psychology and a Master’s Degree in both Nursing and Healthcare Administration. Lori has been caring for patients at WIHD for more than 20 years. She is known for her approachability, and patients and families appreciate the ease with which they can share their medical and social concerns with her. Lori is an avid world traveler. She enjoys hiking and biking as well as spending time with her two children.
We are here for our patients 24 hours a day, 7 days a week. Our normal office hours are 8:30 am to 5 pm Monday thru Friday (with extended hours till 6 pm on Tuesdays). Please call us at 914-493-8148 if you would like to make an appointment or have a question for your provider. During office hours, our staff members will help you get the answers you need. If you call after office hours our medical answering service will route your call to the on-call primary care provider in a timely manner.